New!!!! Podcasts to Train New Instructors
Click or Tap on a Question to see the Answer
If you have an iPhone, there will be an image of an apple at the back. The apple will look like this
If there is no image of an apple, you most likely have an Android phone.
1. Open the email with the document.
2. Tap on the document. You should see a message that says the document is downloading. If the document doesn't download automatically, tap the download button.
3. Once the document has downloaded, a menu will appear at the bottom of your screen. If this menu doesn't automatically appear, tap on the document again. Tap on ‘Adobe Acrobat.’ Your document should now open with Adobe Acrobat.
Yes! Tap on your signature and then tap on the trash can icon.
1. Yes! Tap on the button for signature.
2. Tap on the minus sign beside the signature you have already created. This will remove it so that you can create a new one.
Tips for Coping when Feeling Nervous or Frustrated
Feeling nervous can be a sign that you need practice to feel confident.
Practicing is the best way to help your brain remember these new skills!
Don’t be afraid of making mistakes. Making mistakes is how we learn.
● Don’t let the fear of making mistakes stop you from trying. Smartphones are generally designed
to withstand mistakes you might make, and will not break if you do make a mistake.
● If your screen does freeze while you’re trying to use your smartphone, you can restart your
device. To learn how to restart your iPhone, click here: Restart your iPhone - Apple Support (CA).
To learn how to restart an Android phone, click here: How to Force Restart an Android Phone
When It’s Not Responding (howtogeek.com) and scroll to the section “Perform a Hard
Reset/Reboot.”
● Remember, practicing is the best way to help your brain remember these new skills!
Frustration will make it harder to problem solve. To reduce frustration and increase problem solving,
follow the steps below.
• Step 1: Pause.
• Step 2: Name what you’re feeling without judgement. Be sure to use the phrase “I am
feeling______.”
• Step 3: Take a 5-minute break, or a little longer if needed. You have the option to do something
to help you feel calm, such as doing some gentle stretches, listening to music, or breathing
deeply until you feel calm.
• You can also check out: The Guide to Mindfulness for Better Learning and/or the guide on
Changing Unhelpful Thoughts for Success while Learning. You can access them here: MTML -