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How do I know if I have an Android or Apple Smartphone?
How do I know if I have an Android or Apple Smartphone?
If you have an iPhone, there will be an image of an apple at the back. The apple will look like this
If there is no image of an apple, you most likely have an Android phone.
I don't have the YouTube App on my iPhone. What should I do?
I don't have the YouTube App on my iPhone. What should I do?
To learn how to download YouTube on iPhone, click the link. Then follow the instructions by tapping on the red circle:
https://deviceguides.vodafone.co.uk/apple/iphone-11-ios-13-1/apps-and-media/install-youtube/
I don’t have the YouTube app on my Android phone. What should I do?
I don’t have the YouTube app on my Android phone. What should I do?
On an Android, tap on the Google Play Store
Locate the search bar. In the Google Play Store, the search bar is usually at the top of the screen. Then tap on the search bar and type ‘YouTube.’ Look for YouTube in the search results. Then tap, ‘install’
I don’t see the ‘pause’ or ‘play’ buttons on YouTube. What should I do?
I don’t see the ‘pause’ or ‘play’ buttons on YouTube. What should I do?
Tap on the video. If you tap on the video while it is playing you will see the pause button.
If you tap on the video while it is paused, you will see the play button. The play button looks like a triangle.
How do I identify advertisements (ads) on YouTube?
How do I identify advertisements (ads) on YouTube?
A video that is an ad will usually be indicated by this yellow ad symbol -->
You may see that ads appear in the middle of the video you are watching. Some ads in videos can be skipped by pressing the ‘skip ad’ button.
I don’t see chapters on my YouTube video. Why is that?
I don’t see chapters on my YouTube video. Why is that?
Not all YouTube videos will have chapters.
Is there a volume button on YouTube?
Is there a volume button on YouTube?
There is no volume button on YouTube videos on the smartphone. To adjust the volume, use the volume buttons on your device (usually on the side of your phone).
I want to search for a new video. How can I see the search bar again?
I want to search for a new video. How can I see the search bar again?
Tap on the video and look for the downward arrow in the upper left corner. Tap on the downward arrow to minimize the video and reveal the search bar again.
I’m worried about others being able to see what I’ve subscribed to on YouTube
I’m worried about others being able to see what I’ve subscribed to on YouTube
You are in control of the YouTube channels you subscribe to. You can choose to subscribe to some channels. You can choose not to subscribe to others.
You can also choose to hide your YouTube subscriptions. To do this, you must be signed into your YouTube account on your computer. To learn more about this, click here: https://bit.ly/3q1Pdrx
Knowledge can help us feel empowered. To learn more about privacy settings, such as YouTube history and Incognito Mode, visit the Google Safety Centre: https://safety.google/products/#youtube
How do I turn on closed captioning?
How do I turn on closed captioning?
Closed captioning means written text of what is being said in the video will appear on screen.
To turn closed captioning on, tap on the video and look for the "CC" symbol
Tips for Coping when Feeling Nervous or Frustrated
I feel nervous about even trying this new skill. What can I do?
I feel nervous about even trying this new skill. What can I do?
● Don’t let the fear of making mistakes stop you from trying. Smartphones are generally designed
to withstand mistakes you might make, and will not break if you do make a mistake.
● If your screen does freeze while you’re trying to use your smartphone, you can restart your
device. To learn how to restart your iPhone, click here: Restart your iPhone - Apple Support (CA).
To learn how to restart an Android phone, click here: How to Force Restart an Android Phone
When It’s Not Responding (howtogeek.com) and scroll to the section “Perform a Hard
Reset/Reboot.”
● Remember, practicing is the best way to help your brain remember these new skills!
This process is frustrating. How can I handle frustration?
This process is frustrating. How can I handle frustration?
Frustration will make it harder to problem solve. To reduce frustration and increase problem solving,
follow the steps below.
• Step 1: Pause.
• Step 2: Name what you’re feeling without judgement. Be sure to use the phrase “I am
feeling______.”
• Step 3: Take a 5-minute break, or a little longer if needed. You have the option to do something
to help you feel calm, such as doing some gentle stretches, listening to music, or breathing
deeply until you feel calm.
• You can also check out: The Guide to Mindfulness for Better Learning and/or the guide on
Changing Unhelpful Thoughts for Success while Learning. You can access them here: MTML -
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